> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.unihop.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I guarantee a VIP driver for my shopping order?

You can't guarantee a specific driver, but you can request white-glove service for important pickups. This routes your order to a smaller pool of specialized drivers.

### Details

"VIP driver" isn't something you can pick by name. What you can do is choose a delivery style that's handled only by white-glove drivers, who typically manage more sensitive or high-priority pickups.

To do this, [__use this link__](https://unihop.app/stores/transport) and select **Oversize** when asked to choose a delivery style. This sends your order to white-glove drivers only.

|| If you've already placed your order through standard delivery and completed payment, you don't need to start over. Contact support, and they can upgrade your order to special handling.

### What's Next?

* For a new order, use the link above and select **Oversize** as the delivery style.
* For an existing order under standard delivery, reach out to support to request an upgrade to special handling.