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# Where can I place a store shopping delivery?

You can place a store shopping delivery through any of UniHop’s [Store Shopping pages](https://unihop.app/stores). Whether you’re ordering groceries for your home, stocking an office kitchen, or sending essentials to a friend or family member, UniHop makes it easy to request a delivery when you’re ready.

| Note: Shoppers do not need to create a UniHop account and may submit delivery requests as guests, meaning you may not need login credentials to place orders.

### Here’s how to do it:

1. **Place an in-store pickup order** (Ex: If you are looking for cookies from John's Cookies, visit their website to place a pickup order)
2. **Once your store order is set, hop back on our site**, enter in the pickup order details, choose a delivery time (or schedule it for a specific pickup window if you already know when the order will be available), and pay. Use one of the links below to place your order:
* [Place your shopping order here](https://unihop.app/stores?category=grocery)
* [For restaurants](https://unihop.app/stores/any-restaurant)
* If the store is not listed, [use this link](https://unihop.app/stores/anything)
3. The Hopper will pick up your order & deliver to you!

||| **Important: Store Pickup Policies Vary by Location.** Before placing your order, please confirm that your specific store location allows pickup by a third-party courier.

### Details

###### How store shopping deliveries work

A “store shopping delivery” usually means you’ve placed an order with a store (often grocery, convenience, or specialty retail), and you want a driver to pick it up and deliver it to your doorstep (or another address). This is especially helpful for:

* busy shoppers who can’t step away during work hours 
* families needing same-day essentials
* businesses restocking supplies
* anyone arranging delivery for someone else (parents, relatives, clients)
* people ordering late at night, or for convenience or accessibility 

### Important Reminders Before You Order

We’re here to help you get your order delivered smoothly — and a couple of quick checks upfront can prevent the most common pickup issues. 
Before you request delivery through UniHop, please make sure:

* **The store allows third-party couriers for pickup**. 
     Some stores require the customer to appear in person (or present ID) before they’ll release an order. If a store doesn’t allow third-party pickup, the driver may be unable to collect the items, and the delivery could be canceled, along with a [__cancellation fee__](https://help.unihop.app/en-us/article/can-i-cancel-a-delivery-after-placing-an-order-udhmfc/).
* **Your order is confirmed and ready for pickup**. 
     To avoid failed pickup attempts, please wait until the store confirms the order is ready for pickup (not just “confirmed” or “processing”) before requesting a UniHop delivery.
* **Share any special release instructions in your delivery notes**. 
     If the store requires anything to release the order, include it in the notes upfront—examples:
* pickup code or confirmation number
* entrance instructions (parking, loading zone, gate code, etc.)
* any confirmation message the store expects

These details help drivers pick up successfully on the first attempt and reduce unnecessary cancellations and wasted effort once a driver is already assigned.

||| **Note:** If the driver arrives and the pickup can’t be completed because the order isn’t ready, additional fees may apply.

### What’s next?

If you have extra information that can help the pickup succeed, you can **chat with Support** and share it there — for example:
* a screenshot of the **“ready for pickup”** confirmation
* the **pickup code/order number**
* any message from the store about **where to pick up** or **what’s required for release**
This is a great option when the store provides confirmation by text/email, or when you want to make sure important details are clearly visible for pickup.
You can also choose **scheduled delivery** if your order will be ready at a specific time, so pickup can happen within your preferred window.

### What UniHop is/isn’t

**UniHop is:**
* A delivery platform that helps coordinate a driver to pick up and deliver your store order to the right place.
* A helpful option for common needs like grocery deliveries, last-minute essentials, office restocks, and deliveries for friends or family.
**UniHop isn’t:**
* The store or merchant (we don’t control store inventory, prep time, or release rules).
* UniHop can’t guarantee a store will release an order if the store requires the customer to pick up in person or show ID.