How do I set up batch or recurring deliveries?

You can schedule batch deliveries (many deliveries at once) or recurring deliveries (daily/weekly repeats) by using the Batch/Recurring delivery request form and uploading the CSV template provided there. We can set up deliveries in advance — even weeks or months ahead.

Details

Step-by-step: Set up batch or recurring deliveries (CSV upload)

Step 1) Open the Batch/Recurring form

1. Open the Batch/Recurring delivery request form.
2. Choose the option for Multiple Deliveries / Batch / Recurring (wording may vary).

Step 2) Download the right CSV template

1. In the form, download the CSV template.
2. Pick the template that matches your delivery type:
3. Standard (most deliveries)
4. Special Handling (catering/delicate)

Step 3) Fill out the CSV (use this checklist)

Open the CSV file and fill in one row per delivery.

A. Delivery timing (important)

• Delivery Mode: set to scheduled
• Pickup Start Datetime: enter your pickup start time using one of these supported formats:

MM/dd/yy HH:mm:ss, MM/dd/yy HH:mm, M/d/yyyy H:mm:ss, M/d/yyyy H:mm, M/d/yyyy h:mm a, M/d/yyyy h:mm:ss a

• Pickup End Datetime: leave blank (auto-filled)
• Dropoff Start Datetime: leave blank (auto-filled)
• Dropoff End Datetime: enter your drop-off end time using the same supported formats above

B. Pickup details

• Pickup Address: Use this format: [Number] [Street], [Second Line], [city], [state], [zip code]

All fields are required except the Second Line.

If needed, use Second Line for Apt/Suite/Unit/#.

• Pickup First Name: max 80 characters
• Pickup Last Name: max 80 characters
• Pickup Business Name: max 80 characters
• Pickup Phone Number: include the full phone number
• Pickup Instructions: max 240 characters (ex: where to park, who to ask for, pickup code, release steps)

C. Drop-off details

• Dropoff Address: same formatting rules as pickup address
• Dropoff First Name: max 80 characters
• Dropoff Last Name: max 80 characters
• Dropoff Business Name: max 80 characters
• Dropoff Phone Number: include the full phone number
• Dropoff Instructions: max 280 characters (ex: room number, elevator access, front desk, where to place items)

D. Package + delivery requirements

• Package Description: max 280 characters
• Package Value: numbers only
• Package Tip: numbers only
• Load Count: set to 1
• Package Minimum Vehicle Size: sedan
• Package Requirements: photo_proof_of_delivery
• Delivery Style: choose one:

1. Standard
2. Special Handling (catering/delicate)
3. Over-Size (reach out to Support for guidance)

Step 4) Upload the CSV and submit the request

• Go back to the form.
• Select Multiple Deliveries > Upload CSV File.
• Upload your completed CSV.
• Submit the form.

Helpful tips

Before you submit:

• Double-check addresses and time windows.
• Add building access info (gate code, suite #, loading dock, parking notes).
• If pickup requires special release steps (pickup code, order number, confirmation name, etc.), include them clearly in the instructions fields.

After you submit:

• We’ll use your CSV details to set up deliveries in advance.
• If you have extra information that helps pickup succeed, you can share it with Support (examples):
• - screenshots of ready-for-pickup confirmations
• - pickup codes/order numbers
• - store messages about release requirements or pickup location
• If your pickups become available at a specific time, consider using scheduled delivery so pickup happens within your preferred window.

What UniHop is/isn’t

• A delivery platform that can help set up multiple deliveries in advance, including batch routes and recurring schedules.
• Unihop is not a substitute for merchant/store fulfillment (we rely on accurate pickup readiness and release policies).

Updated on: 04/13/2026