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Do I need to set delivery fees in Shopify?

It depends on which app you use with UniHop. With Zapiet or Bird, you set the delivery fee your customers pay. With Hailship, you set a markup instead, because it quotes UniHop live at checkout.

Details

A delivery fee is what you charge your customers for delivery. This is separate from what UniHop charges you.

Zapiet (Pickup + Delivery)

Yes. Configure the fee in your Shopify or Zapiet settings so orders process correctly. UniHop doesn't set it for you, but can pass our delivery fee to you via API if you'd rather base your rates on it.

Bird by BirdChime

Yes. You set the rates your customers pay in Bird, and UniHop bills you separately. BirdChime's guide to configuring delivery rates has the current steps.

Hailship

Not a flat fee. Hailship quotes UniHop live at checkout and applies the markup you've set, so your rates are configured in Hailship rather than in Shopify. See Hailship's carrier setup guide for how markup works.

For help deciding what to actually charge your customers, see how businesses set their delivery fees.

What's Next?

Using Zapiet or Bird? Check your settings to confirm your delivery fee is configured.
Using Hailship? Check your markup settings in Hailship.
Connecting an app for the first time? See how to get your UniHop API key and connect a partner app.
Not sure what to charge? Check out how businesses set their delivery fees.
Integration pages: Zapiet, BirdChime, Hailship, Shopify Delivery, Shopify Flow
If you're not sure how to set this up, reach out to support and they can point you in the right direction.

Updated on: 09/03/2026

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