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Why is the status of my delivery "Other"?

The “Other” status usually means the delivery did not complete in a standard way. This can happen when the order is returned, cancelled after pickup, or not successfully delivered.

Details

You may see “Other” when something outside the normal delivery flow happens.

This can include a few situations.
The order was picked up but later cancelled.
The order was returned to the store.
The delivery could not be completed for any reason.

It is not a common status. It is used when the system cannot match the delivery to a standard outcome like “Delivered” or “Cancelled.”

What’s next?

Check your order details in the app for any updates or notes.

If you are unsure of what happened, contact support for clarification. They can review the full delivery timeline and confirm the final status.

Updated on: 07/02/2026

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