How do I fill out the in-store pickup order form?

Here are the instructions for how to take a receipt or order confirmation to place a UniHop order to have it delivered to you.

First, have your store order confirmation open while you fill this in.

Store and pickup location. The specific store holding your order — not the branch nearest you. If you ordered from across town because that's where the stock was, use that address.

Pickup name and order number. Copy these exactly as the store has them. If the order is under someone else's name, use theirs, not yours.

Pickup code or barcode. Some stores email a confirmation with a barcode or QR code and scan it at handover. If yours did, attach a screenshot or send it to us via live chat — without it, those stores won't release the order.

What's in the order. A short description is enough, but mention anything that changes how it travels: frozen or chilled, glass, a cake, oversized, or heavy, or any handling instructions, especially for special handling orders.

Drop-off address and contact number. Usually yours. If it's going to someone else, give their number. For an office, hotel, or venue, add the name it should be left under.

When you need it. Choose ASAP, or schedule it. If the store gave you a pickup window, schedule for just after it opens.

Updated on: 07/28/2026