What is the driver's ETA?

You’ll see the driver’s ETA after the order is picked up. A tracking link will be sent to you via text message.

Details

A scheduled delivery may initially show a broad time window even when a specific delivery time was requested. Before pickup, an exact ETA may not be available because driver assignment depends on nearby driver availability and usually happens closer to the scheduled booking time.

Once a driver is assigned and picks up your order, you’ll receive a text message with a tracking link. This link shows the driver’s location, estimated arrival time, and delivery progress.

The ETA updates in real time based on:

Distance between pickup and dropoff
Traffic conditions
Any delays during the delivery

If you are viewing the order from a different time zone, the displayed time may differ. Delivery times are set in the delivery location’s local time.

What’s Next

Wait for the tracking link after pickup, then use it to follow your delivery.

If you haven’t received a link after some time, reach out to Support with your order details so they can check the status for you.

Updated on: 09/07/2026

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