Where can I request an oversized delivery?

You can request an oversized delivery here.

Details

UniHop offers delivery services for large, bulky, or heavy items through our oversized transport option. This service is designed for items that cannot fit in standard vehicles or require special handling.

Oversized deliveries typically require:

• Larger vehicles such as pickup trucks or cargo vans
• Additional handling due to size or weight
• Proper packaging and readiness before pickup

When submitting a request, it’s important to provide accurate details about the item, including:

• Dimensions (length, width, height)
• Weight
• Type of item

Drivers will arrive expecting the item to be ready for pickup. If the item is not prepared or accessible, it may cause delays or result in a failed delivery.

This process helps prevent:

• Delays due to improper vehicle assignment
• Issues with handling large or heavy items
• Failed pickups due to incorrect item details

What’s next?

Before requesting an oversized delivery, make sure to:

• Confirm the item is ready for pickup
• Provide complete and accurate item details
• Ensure proper access at the pickup and drop-off locations

If you’re unsure whether your item qualifies as oversized, please contact our Support team through the UniHop platform or email us at support@unihop.app 

What UniHop is/is not

UniHop provides delivery services for both standard and oversized items. We rely on accurate information from the customer to ensure proper vehicle assignment and successful delivery.

We do not handle packaging or preparation of items. Ensuring the item is ready and accessible is the responsibility of the customer or store.

Updated on: 04/13/2026