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Articles on:DRIVERS
Drivers KB is for delivery partners completing orders on the road.

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  • SHOPPERS
  • DRIVERS
  • BUSINESSES
  • UNIHOP POLICIES
Driver Application
  • How do I apply to be a UniHop driver?
    UniHop driver application: Apply in minutes to start earning, avoid common mistakes, and learn review next steps. Want catering orders? Take the test.Some readers
Delivery Issues
  • What should drivers do if a customer is unavailable?
    Customer unavailable at drop-off? Confirm instructions, attempt in-app contact, and escalate via the app when you can’t deliver safely. Stay protected, ask help—contact support.Few readers
  • How to handle a catering delivery (for Drivers)
    How to Handle a Catering Delivery (for Drivers) Catering runs are Special Handling deliveries. They're bigger, heavier, and usually for an event that starts on time whether you're there or not. You need specialty approval to see them, and you can always decline one. The rules that matter most Don't stack anything unless the restaurant says it's OK. Some items stack fine. Heavy pans and foil trays usually don't, because the lids cave in and crush the food. If they say yes, stack itSome readers
  • Cómo manejar una entrega de catering
    Cómo manejar una entrega de catering Las entregas de catering son entregas de Special Handling. Son más grandes, más pesadas y casi siempre son para un evento que empieza a tiempo, llegues o no. Necesitas una aprobación especial para verlas, y siempre puedes rechazarlas. Las reglas más importantes No apiles nada sin permiso del restaurante. Algunas cosas se pueden apilar sin problema. Las charolas y bandejas de aluminio casi nunca, porque las tapas se hunden y aplastan la comida. SFew readers

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