How are additional delivery expenses handled?

Most deliveries are completed without additional charges. However, some deliveries may require extra fees based on events that occur during the delivery, such as tolls, parking fees, excessive wait time, or other necessary expenses required to complete the job.

Details

Some deliveries may include additional expenses if they are necessary to complete the delivery. Depending on the type of expense and the delivery workflow, these charges may be applied automatically or reviewed and added after the delivery is completed.
For special handling or oversized deliveries, drivers can upload documentation for any approved expenses incurred during the job. These costs are then reviewed and added to the final delivery fee when applicable.
Common reimbursable expenses include:

• Tolls
• Parking fees
• Excessive wait time
• Dumping fees
• Other approved delivery-related expenses

What's Next

• Review the delivery details before assigning a job to understand whether additional expenses may apply.
• Provide any special handling requirements upfront to help avoid unexpected costs.
• If you have questions about a charge or reimbursement, contact UniHop Support for assistance.

Updated on: 06/29/2026