What are UniHop’s business hours?

UniHop operates 24/7, and live Support is available daily from 5:00 AM to 12:00 AM EDT.

Details

UniHop’s platform is available anytime, so you can create, schedule, and manage deliveries any day of the week, including weekends and holidays.

This allows you to:

book deliveries anytime
schedule same-day or future deliveries
arrange pickups and drop-offs based on your needs

For Live Support:

We can help with:

order updates and tracking
dispatch concerns
delivery issues or escalations
general service questions

Outside support hours, deliveries may still continue as scheduled, but responses to chats or inquiries may wait until support becomes available again.

What’s next?

If you need help, contact our Support team through live chat in the UniHop platform or by email at support@unihop.app. Please include your Order ID and delivery details so we can assist you faster.

For urgent concerns outside support hours, make sure your order details, pickup and drop-off instructions, and contact information are complete and accurate before dispatch.

Updated on: 04/13/2026

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