How do I add an extra tip or leave feedback after my delivery?

After your delivery is completed, you’ll receive a link where you can add an extra tip for your driver or leave feedback about your experience.

Details

Once your order is marked as completed, UniHop will send a follow-up link shortly after delivery. This link is typically the main way to:

• Leave an extra tip for your driver
• Rate your delivery experience
• Share feedback about the service

Tipping is optional. It can be a thoughtful way to thank your driver—especially in cases such as:

• Smooth and timely deliveries
• Complex or large orders
• Long-distance or time-sensitive requests
• Situations where the driver went above and beyond 

Your feedback is very important. It helps us improve the overall service and recognize drivers who provided a great experience. If something did not go as expected during your delivery, sharing feedback gives our team an opportunity to review the order, check what happened, and look into any issues more closely. This allows us to better understand your experience and determine whether any follow-up or further review is needed.

What’s next?

If you haven’t received a feedback or tipping link after your delivery, please reach out to support so we can assist you.

Updated on: 04/13/2026