What are UniHop’s guidelines?

UniHop is committed to maintaining a safe, honest, and respectful platform for customers, businesses, and drivers.

Details

UniHop prioritizes safety and does not allow any activity that may create unsafe conditions or cause harm. This includes violence, threats, harassment, or any behavior that puts others at risk. We reserve the right to review incidents and take appropriate action to help maintain a safe environment for everyone involved.

UniHop also expects all community members to act with honesty and integrity. We investigate and address violations such as illegal activity, fraud, theft, spam, privacy breaches, misrepresentation, unauthorized use of intellectual property, and the submission of false information.

As a people-first company, UniHop values the well-being of all parties on the platform. Delivery drivers are an essential part of the service, and we are committed to treating them fairly, supporting them during active orders, and helping ensure they are properly compensated.

What’s next?

Please make sure all order details, instructions, and communications remain accurate, respectful, and aligned with UniHop’s safety expectations.

If you need to report a concern or believe a policy may have been violated, contact support@unihop.app with the relevant order details and a brief description of the issue.

For urgent delivery-related concerns during an active order, reach out to support as soon as possible so the situation can be reviewed promptly.

Updated on: 04/13/2026