How can I return an item?

You can request a return delivery using our transport service page.

Details

If you need to return an item, you can use UniHop’s transport service to send the item back to the store or another location.

This service is ideal for customers who need help moving items over short or long distances, whether for returns or general transport. It can handle a variety of items, including:

• Furniture
• Large boxes
• Bags or personal items
• Small packages

Simply enter the pickup and drop-off locations, and we’ll arrange a driver to handle the delivery.

What’s next?

Before requesting a return delivery, make sure to:

• Confirm the return is approved by the store
• Ensure the item is ready for pickup
• Provide accurate pickup and drop-off details

If you need assistance, contact our Support team through the UniHop platform or email support@unihop.app

Updated on: 05/09/2026